Privacy Policy

At RunPay, we take your privacy very seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and website for bill payments, mobile recharges, and fund transfers.

1. Information We Collect

We collect information that helps us provide a secure and efficient payment experience:

• Personal Information: Name, phone number, email address, KYC details (such as PAN or Aadhaar where required by law).
• Financial Information: Linked bank accounts, UPI IDs, debit/credit card details, and transaction history.
• Device & Usage Data: IP address, device type, operating system, and app usage logs to protect against fraudulent activity.

2. How We Use Your Information

Your data is utilized strictly for operational enhancement and security enforcement:

• To process your recharges, utility bill settlements, and instant money transfers.
• To verify identity and prevent unauthorized or fraudulent transactions.
• To provide customer support and send important transactional updates or alerts.

3. Data Security

We employ bank-grade security protocols, including end-to-end data encryption and strict multi-factor authentication, to ensure that your financial data remains completely protected against breaches or unauthorized access.

4. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to our compliance department at support@runpay.com.